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A practical guide to resettling LGBT refugees and asylees

A field manual developed by Heartland Alliance that aims to support service providers in meeting the specific needs of lesbian, gay, bisexual, and transgender refugees and asylees.

Topics: Information for Receiving Communities about Refugee Populations, Information Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Against All Odds

An internet-based game produced by the United Nations High Commissioner for Refugees that guides players through the experience of being a refugee.

Topics: Information for Receiving Communities about Refugee Populations, Information Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ALTA Language Testing Services

ALTA Language Services develops and administers language assessments for government agencies, healthcare organizations, and businesses nationwide in more than 100 languages annually. 

Topics: Interpretation & Language Access, Recruiting Interpreters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

An Introduction to Interpreting for Refugees and Asylum Seekers in Receiving Communities

An introductory training for community interpreters working with refugees and asylum seekers.

Topics: Interpretation & Language Access, Training Interpreters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Ask the Guru Training Activity

A training activity on how to manage difficult encounters in interpretation.

Topics: Interpretation & Language Access, Training Interpreters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Basic Interpreter Training: Participant Workbook

A participant workbook designed for those taking part in the basic interpreter training and intended to be used in conjunction with the trainer’s manual. Audience: Interpreters (or cultural mediators who serve as interpreters) who already have some elementary training in the field.

Topics: Interpretation & Language Access, Training Interpreters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Basic Interpreter Training: Trainer’s Manual

A trainer’s manual designed for those conducting the basic interpreter training. The manual consists of four key units on interpretation in the resettlement context, and considers challenges such as mixed language groups, participants with limited target language proficiency, and basic facilities in which to conduct the training. Audience: Trainers already knowledgeable in the field.

Topics: Interpretation & Language Access, Training Interpreters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Best Practice Monitoring Guide: Interpreters

A sample interpreter evaluation form to be used by service providers, interviewers or monitors when evaluating interpreters.

Topics: Ensuring High Quality Services: Monitoring & Evaluation, Interpretation & Language Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Best Practice Monitoring Guide: Providers Working with Interpreters

A monitoring guide for observing service providers working with interpreters.

Topics: Ensuring High Quality Services: Monitoring & Evaluation, Interpretation & Language Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Boundaries, Staff Safety and Self-Care

An overview of selected topic areas to support staff who serve domestic violence survivors.

Topics: Case Management Strategies, Professionalism, Boundaries & Self-Care for Integration Practitioners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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